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User Insight

User Insight

Upfront research with people with lived experience to inform user requirements

Discovery activities help teams fully understand the users and their needs. Upfront research with people with disabilities can help generate interesting and innovative user requirements from the beginning.

We often recommend that customers do discovery or research, and test their products, with people who have access needs, not just with automated code checkers. We have a Research Panel of people with access needs who want to improve digital accessibility. Our panel are all keen to be part of the solution and provide first-hand insight.

 Access Advisors can provide researchers to help you gather the information and we have a Research Panel of people with access needs who want to improve digital accessibility.

Research activities can include activities such as:

  • Collaborative design workshops
  • Contextual interviews
  • Shadowing and observational research
  • Desk based research
  • Surveys and questionnaires.

Access Advisors has a research panel of people with disabilities from across Aotearoa New Zealand. They want to be part of the solution and are interested in being involved. Our panellists have a variety of access needs and want to help you understand what they need to use your product.

We help create the research method, recruit participants, schedule the sessions and facilitate the research so you can focus on understanding what the findings means for your products. Our researchers have been doing research for 20+ years and understand the nuance of interface, person, access need and assistive tech.

To find out more about our research activities and how we can help you get in touch.

Contact us for a chat